Services

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CSR Global simplifies corporate travel accommodations with its comprehensive list of services.

CSR’s technology, accommodation and MICE verticals cover all aspects of a company’s corporate hospitality needs. The technology, accommodation and MICE services can be custom designed to suit the company’s requests and these services can be used independently or as a combination, depending on client specifications and needs.

Our solutions combine efficient processes and innovative technology to benefit our clients through various engagement Models.

ENGAGEMENT MODELS
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Our end –to end engagement model comprises Historical Room Data Analysis and Mapping, Procurement and Contracting of options, Data integration and Product training to key bookers and CSR Stay roll out and implementation.

Post roll-out, this engagement model also includes data management, vendor management and reporting functions on a regular basis.

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At CSR, we understand corporates have specific needs that require immediate focus and speedy intervention.

Our product offering, therefore, comes also as an unbundled, a ‘la carte basis, wherein specific products could be implemented to match specific corporate needs by excluding other services.

Each of our service modules are interdependent and also independent of each other. To ensure cost savings, corporates can pick off the shelf our accommodation module along with the MICE platform or either of these services individually.

Products
 
The backbone of our operations, CSR Stay is a B2B platform loaded with close to 10,000 hotels and apartments worldwide. This exclusive content, integrated with multiple API’s incorporates client contracts and CSR contracts with multiple rates per hotel or apartment thereby offering corporates our Best Buy purchase model. Loaded with innumerable features, CSR Stay is corporate policy compliant ensuring granular data capture thereby enhancing product audits and client reports for corporates.
 
Travel Assist is our Travel App, a travel handyman that enables Clients to view confirmations, store confirmation vouchers, locate properties, check distances and traffic alerts, raise queries to modify booking, request change of property etc., with pre – check in options, thereby ensuring that a hassle free travel is guaranteed.
 
CSR MICE is a comprehensive MICE Tool that provides both end to end and differential offerings. For companies that require a Strategic Meetings Management program only, the SMMP module can be used independently, while companies that only require group rate contracting and event management options can do so independently on the same platform.
Seamless and scalable, the platform is compatible across desktops, tablets and mobiles ensuring that at any level and during any meeting, the Tool is handy and ready to use!

BENEFITS
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Payments

CSR offers various types of payments services that support corporate policies and also ensure suppliers are protected.

Across all properties, service apartments and hotels, credit card payment has become a reality with preferred corporate credit cards becoming the mode of payment for most corporates. Credit period with suppliers too have been fixed based on corporate policies ensuring that rate contracting advantages are supported by payment cycles.

Importantly, CSR is working with credit card companies to ensure transaction fee is lowered thereby creating a win – win situation across all stakeholders.
The client can custom choose the type of accommodation as well based on their budget. Standard and premium rooms can be booked. Special Requests can also be carried out for VIPs, upon request.

DETAILED SERVICE ACTIVITIES
Hospitality Partners

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